Last edited: 12 Oct, 2026

Calling St.George Bank from Overseas

Calling St.George from overseas about a lost or stolen card, a compromised account or a suspected scam? Each case below gives the number to dial, the hours St.George publishes for it and the cost of the call, which is $0.02 / minute from 002call for the lines listed here.

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Lost or stolen card while overseas

Report the card in the St.George app first. St.George's travel page says that if you lose your card, you can report it lost through the app and organise an overseas emergency card.

NumberHoursCost
+61 2 9155 780024 hours, per St.George's credit card conditions$0.02 / minute
  1. Report the card in the St.George app. You can also report it lost or stolen through internet banking.
  2. If you cannot get online, call +61 2 9155 7800. St.George's credit card conditions say to call the 24-hour line on 1800 028 208 in Australia, or this number if you are abroad.
  3. Contact St.George straight away. The credit card conditions say you must contact St.George immediately if your card is lost or stolen.

Compromised security or account

If you believe your security has been compromised but no transactions have occurred, St.George's security page says to call 13 33 30, or +61 2 9155 7800 if you are outside Australia. The security page does not give hours for this line.

NumberHoursCost
+61 2 9155 7800Hours not published$0.02 / minute

Suspected fraud or scams

For suspected fraud or scams, St.George's fraud page says to call through the app by selecting "Contact Us", or to call 1300 301 217 if you are not using the app. If you are calling from outside Australia, call +61 2 9155 7577.

NumberHoursCost
+61 2 9155 7577Hours not published$0.02 / minute

The fraud line is for suspected fraud or scams. For a lost or stolen card, use the line above.

Calls from the St.George app

St.George's travel page says you can call it directly from the app by opening the app and tapping "Contact us". The same page says standard call or data charges may apply when you contact St.George in the app.

Frequently asked questions

Can I call St.George from a mobile?

You can. St.George says standard call or data charges may apply when you contact it in the app. Your phone or hotel may add its own charges too.

Is the lost card line open all day?

St.George's credit card conditions describe a 24-hour line for lost or stolen cards. Its phone directory does not give hours for the overseas number, so the app is the quickest route when you can use it.

Do I need a different number for a scam?

Yes. For suspected fraud or scams, use the fraud number in this post. For a lost or stolen card, use the lost card number.

Direct Cost Comparisons for Calling Options

Breakdown of Providers

Calls to Australia from overseas can cost more than you expect, depending on how you dial.

  • Carrier roaming: $0.50 - $2.00 / min, depending on the carrier, plus monthly and hidden charges.
  • Hotel room phones: a hotel landline can add administrative markups on top of the standard call rate.
  • 002call: $0.02 / min to +61 2 9155 7800.

Why 002call is the smart way to call

002call sends your call over the internet from your browser, so it skips the international call charges a carrier or hotel phone would add. You pay one flat rate with no subscription, and Wi-Fi keeps mobile data charges off the call.

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Numbers and hours from St.George's phone directory, travel overseas page, and additional support page, with the credit card conditions of use, checked 12 October 2026. Rates from 002call's published rate table.