002callLast edited: 12 Oct, 2026
Calling American Express from Overseas: Card Services Numbers
Calling American Express from overseas? Here is the card services number, how to place the call, and what it costs from 002call.
Call from your browserCard services from outside the US
American Express lists +1 336 393 1111 for US cards when you call from outside the US. It is a collect call, so American Express pays for the call.
| Number | Hours | Cost |
|---|---|---|
| +1 336 393 1111 | Hours not published | Shown before you dial |
- Try online chat first. Amex's overseas page describes chat through your online account as an option.
- Ask the local international operator for a collect call. Give them +1 336 393 1111. The operator may ask for the access code for the country you are in.
- Check your mobile charges. Your carrier may charge per-minute or roaming fees. Calls from public phones and hotel rooms may also attract extra charges.
Lost or stolen card
Report it straight away using the same steps. Amex's security pages say a replacement card usually arrives within two business days.
Rate and cost
Call this number from your browser through 002call.
002call sends your call over the internet, so it skips the international call charges your carrier and hotel phone would add. There is no subscription, and you pay only for the minutes you use. If you are abroad, Wi-Fi avoids mobile data charges.
Direct Cost Comparisons for Calling Options
Breakdown of Providers
Calls to the US from overseas can cost more than expected.
- Carrier roaming: $0.50 - $2.00 / min, depending on the carrier, plus monthly and hidden charges.
- Hotel room phones: hotels often add their own markup.
- 002call: calls from your browser, with no hotel markup.
Why 002call is the smart way to call
Calls through 002call skip the international call charges your carrier or hotel phone would add, and you see the rate first.
Numbers and steps from Amex's own US overseas pages and Security Center, checked 12 October 2026. A third-party guide, checked 12 October 2026, lists the same number as a collect line. Hours not published. 002call's rates come from its published rate table, which has no collect line type.