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Last edited: 12 Oct, 2026

Calling USCIS from Overseas: Immigration Numbers

Calling USCIS from abroad? USCIS lists +1 212 620 3418 for callers outside the United States, and a call costs $0.02 / minute from 002call. The hours USCIS gives for that number, and what to have ready, are below.

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USCIS number for callers outside the United States

NumberHoursCost
+1 212 620 3418Monday to Friday, 8am to 8pm Eastern, except federal holidays$0.02 / minute

USCIS lists this number as the Contact Center line for callers outside the United States. Its Contact Center page and its Contact Us page both give the same weekday hours for live calls and chats, in Eastern time.

Check Case Status Online first

USCIS says that people who ask about a case status are directed to Case Status Online at uscis.gov/casestatus. Check there before you dial, since that is the route USCIS gives for case status questions.

Before you call

  • Have the receipt notice for the form you are asking about. USCIS lists this first on its list of what to have ready.
  • If you can, have a copy of the pending or approved application or petition you are calling about to hand.

Who can ask about a specific case

USCIS says that to ask a question about a specific case using live assistance, you should be one of the following:

  • The applicant or petitioner.
  • An attorney or accredited representative of record, acting for them.
  • A parent or legal guardian, acting for a minor child.
  • A legal guardian or custodian, acting for a person in their care.
  • An individual or organization the requester has authorized to receive the case information.

Rate note

The 002call rate for a United States number is $0.02 / min. A 20-minute hold costs $0.40 at that rate.

002call sends your call over the internet, so it skips the international call charges your carrier and hotel phone would add. There is no subscription, and you pay only for the minutes you use. If you are abroad, Wi-Fi avoids mobile data charges.

Charges note

USCIS does not say whether calls to this number carry a charge. Calls from a mobile phone, public telephone or hotel room may attract additional charges from your carrier or the hotel.

Direct Cost Comparisons for Calling Options

Breakdown of Providers

Calls to the United States from overseas can cost more than expected.

  • Carrier roaming: $0.50 - $2.00 / min, depending on the carrier, plus monthly and hidden charges.
  • Hotel room phones: hotels can add administrative markups to calls.
  • 002call: $0.02 / min for United States numbers.

Why 002call is the smart way to call

002call sends the call over the internet from your browser, so it skips the international call charges a carrier or hotel phone adds. You pay one flat rate of $0.02 / min, with no subscription. A 20-minute hold costs $0.40, and Wi-Fi keeps mobile data charges off the call.

Calling USCIS from abroad? Dial +1 212 620 3418 with 002call at $0.02 / min.

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Numbers and hours from USCIS's Contact Center page, its Contact Us page and its Policy Manual, Volume 1, Part A, Chapter 3, checked 12 October 2026. USCIS does not state a call charge for this number. Rates from 002call's published rate table.