Last edited: 12 Oct, 2026
Calling UK Visas and Immigration from Overseas: Visa Numbers
Calling UK Visas and Immigration (UKVI) from outside the UK? The visa application number is below, and a call costs $0.02 / minute from 002call.
Call from your browserVisa applications from outside the UK
UKVI publishes one main number for visa applications made from outside the UK. Dial it and press option 1.
| Number | Hours | Cost |
|---|---|---|
| +44 300 790 6268 | Monday to Friday, 24 hours, closed on UK bank holidays | $0.02 / minute |
- Use the GOV.UK tool to confirm the route. Go to UKVI's "Contact UK Visas and Immigration for help" tool and answer "Outside the UK" to the question "Where are you contacting UKVI from?". If you are contacting UKVI for someone outside the UK, select "Outside the UK" even if you are in the UK.
- Choose the visa topic. Pick "Applying for a visa to come to the UK", then "something else", to reach the outside-UK number.
- Dial +44 300 790 6268 and press option 1. UKVI lists this as the number for visa applications made from outside the UK.
Alternative line for callers who cannot dial 0300 numbers
Some phone providers cannot connect UK 0300 numbers. UKVI lists +44 203 875 4669 as the line for those callers.
| Number | Hours | Cost |
|---|---|---|
| +44 203 875 4669 | Not published by UKVI | $0.02 / minute |
Opening hours for other languages
The English line is open Monday to Friday, 24 hours, and is closed on UK bank holidays. UKVI also publishes hours for other languages on the same main number, excluding UK bank holidays. These are given in UK local time. For example, the Spanish line runs Monday to Friday, 1pm to 1am UK local time, and the French line runs Monday to Friday, 9am to 5pm UK local time. Arabic, Cantonese, Hindi, Mandarin and Russian have their own hours too. Work out the UK time for your own clock before you dial.
Charges and the 002call rate
UKVI says calls to +44 300 790 6268 cost 69 pence per minute on top of your standard network charges. That charge is set by UKVI and your phone provider.
The 002call rate for this number is $0.02 / min. The rate table shows standard rates, and special non-geographic numbers may vary, so 002call shows the exact rate for the number before you dial.
Online enquiries and email
If you cannot get through by phone, UKVI takes enquiries through an online form. UKVI says queries cost £2.74 each, and follow-up emails about the same enquiry are free. UKVI says replies arrive within 5 days, except on Fridays, Saturdays, Sundays and UK public holidays.
Finding the right UKVI team
UKVI's GOV.UK tool asks where you are contacting from, then shows the contact details for the right UKVI team.
Direct Cost Comparisons for Calling Options
Breakdown of Providers
Calls from overseas to a UK number can cost more than expected.
- Carrier roaming: $0.50 - $2.00 / min, depending on the carrier, plus monthly and hidden charges.
- Hotel room phones: hotels often add their own markups to international calls.
- 002call: $0.02 / min.
Why 002call is the smart way to call
002call places the call over the internet from your browser, so it skips the international call charges that a carrier or hotel phone adds. It is one flat rate with no subscription, and Wi-Fi keeps mobile data charges off the call. A 20-minute call costs $0.40 at $0.02 / min.
UKVI numbers, hours and charges from GOV.UK: Contact UK Visas and Immigration from outside the UK, checked 12 October 2026. A third-party guide, updated 28 August 2026, lists the same numbers. UKVI does not publish hours for the alternative line. 002call's rates come from its published rate table, checked 12 October 2026.