Calling the State Pension Service from Overseas: Numbers and Hours

Calling about your State Pension from abroad? The International Pension Centre numbers are below, and a call costs $0.02 / minute from 002call.

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State Pension claims, payments and changes from overseas

The International Pension Centre (IPC) handles State Pension claims, payments, life certificates, and changes of address or bank details for people living abroad. If you live outside the UK, use the IPC rather than the UK Pension Service.

1. Call +44 191 218 7777 during the hours above. This is a UK geographic landline number.
2. Request a call back to reduce the cost. GOV.UK says you can ask for a call back to reduce the cost of calling from abroad.

Benefits paid abroad

If you receive a benefit paid to an address overseas, such as Employment and Support Allowance, Jobseeker's Allowance or Maternity Allowance, use the IPC benefits line.

Bank holidays and opening times

The IPC lines are open Monday to Friday, 8am to 6pm UK time. A third-party guide says all of the lines close on UK bank holidays, so check the hours before you dial on a UK bank holiday.

Rates and what to expect

The 002call rate for both numbers above is $0.02 / min.

GOV.UK's call-charge guidance says to check with your phone provider, particularly when calling from abroad, and that calls from payphones can cost more. Calls from mobiles, payphones and hotel rooms may attract extra charges.

Direct Cost Comparisons for Calling Options

Breakdown of Providers

Calls from abroad to a UK number can cost more than expected.

• Carrier roaming: $0.50 - $2.00 / min, depending on the carrier, plus monthly and hidden charges.
• Hotel room phones: hotels often add their own administrative markup to international calls.
• 002call: $0.02 / min.

Why 002call is the smart way to call

002call sends your call over the internet from your browser, so it skips the international call charges that a carrier or hotel phone adds. It is one flat rate with no subscription, and Wi-Fi keeps mobile data charges off the call. A 20-minute call costs $0.40 at $0.02 / min.

Numbers and hours from GOV.UK's International Pension Centre page, checked 12 October 2026, and cross-checked against a council pension fund's living overseas page and two third-party guides, checked 12 October 2026. The two numbers are described as UK geographic landlines, and the "UK time" timezone and the bank holiday closures come from a third-party guide, not confirmed by the company. 002call's rates come from its published rate table, checked 12 October 2026.