002callLast edited: 12 Oct, 2026
Calling RBC Royal Bank from Overseas
Calling RBC from abroad? Find your case below to see which RBC number to dial, what it is for, and what a call costs from 002call. A call to Canada costs $0.02 / minute.
Call from your browserCredit card calls from overseas
RBC lists a toll-free credit card number and a collect number. Dial the toll-free number first. If it does not connect from your location, use the collect line.
| Number | Hours | Cost |
|---|---|---|
| +1 800 769 2512 (toll-free) | Hours not published | Shown before you dial |
| +1 416 974 7780 (collect) | Hours not published | Shown before you dial |
- Call +1 800 769 2512 first. RBC lists this as its credit card line.
- If that number does not connect, use the collect line. Ask the local international operator to connect a collect call to +1 416 974 7780. The company pays for the call.
Telephone and online banking from overseas
For everyday banking and for help with online or mobile banking, RBC lists a toll-free number and a collect number for each.
| Number | Hours | Cost |
|---|---|---|
| +1 800 769 2511 (everyday banking, toll-free) | Hours not published | Shown before you dial |
| +1 800 769 2555 (online and mobile banking support, toll-free) | Hours not published | Shown before you dial |
| +1 506 864 2275 (telephone banking, collect) | Hours not published | Shown before you dial |
| +1 506 864 1555 (online and mobile banking support, collect) | Hours not published | Shown before you dial |
Use the same steps as above: the toll-free number first, then the collect number if it does not connect.
Before you call
- Have your RBC card or account number to hand.
- For online or mobile banking, know which device and app you were using when the problem started.
- Check which line you need before you dial. The credit card line and the banking lines are separate numbers.
Mobile phones and extra charges
Calls from a mobile phone can attract air time charges from your local provider, and calls from hotel rooms and public phones may cost more too. RBC's own page notes the air time charge on cell phones.
Rates and what to expect
Call any RBC number above from your browser for a flat $0.02 / min.
002call sends your call over the internet, so it skips the international call charges your carrier and hotel phone would add. There is no subscription, and you pay only for the minutes you use. If you are abroad, Wi-Fi avoids mobile data charges.
Direct Cost Comparisons for Calling Options
Breakdown of Providers
Calls to Canada from overseas can cost more than you expect, depending on how you dial:
- Carrier roaming: $0.50 - $2.00 / min, depending on the carrier, plus monthly and hidden charges.
- Hotel room phones: a hotel landline can add administrative markups on top of the standard call rate.
- 002call: $0.02 / min, the same flat rate for every RBC number in this post.
Why 002call is the smart way to call
The call goes over the internet from your browser, so it skips the international charges a carrier or hotel phone adds. You pay one flat rate with no subscription, and Wi-Fi keeps mobile data charges off the call. 002call shows the rate before every call.
Numbers from RBC's customer service page, checked 12 October 2026. RBC does not publish hours on this page for any of these lines. Rates from 002call's published rate table.