002callLast edited: 12 Oct, 2026
Calling Nationwide Building Society from Overseas: Phone Numbers
Calling Nationwide from overseas? Find your case below to see which Nationwide number to dial, when that line is open, and what a call costs from 002call. Every number here is a UK landline.
Call from your browserLost or stolen card while overseas
If your card is lost or stolen, call as soon as you can. Nationwide's card page asks customers who are not registered for online banking to call "as soon as possible". Use the number that matches your card.
| Number | Use | Hours | Cost |
|---|---|---|---|
| +44 2476 43 89 96 | Lost or stolen credit card | 24 hours, 7 days | $0.02 / minute |
| +44 1793 65 67 89 | Lost or stolen debit or savings card | Hours not published | $0.02 / minute |
- Use online banking or the Nationwide app first if you are registered. It avoids the phone menu and the cost of an international call.
- Call the number for your card. Credit cards use +44 2476 43 89 96. Debit and savings cards use +44 1793 65 67 89.
- Have your account details ready. Nationwide asks for these when you call for a replacement.
Damaged or replacement credit card
If your credit card is damaged, or you need a replacement while abroad, call +44 2476 43 89 97.
| Number | Use | Hours | Cost |
|---|---|---|---|
| +44 2476 43 89 97 | Damaged or replacement credit card | Monday to Saturday, 8am–8pm. Sunday and bank holidays, 9am–5pm | $0.02 / minute |
Nationwide's card page lists these hours for the replacement line. Have your account details ready before you dial.
Credit card fraud from overseas
To report credit card fraud from abroad, Nationwide lists +44 2476 43 89 97. Nationwide's fraud page does not publish hours for this overseas number.
| Number | Use | Hours | Cost |
|---|---|---|---|
| +44 2476 43 89 97 | Credit card fraud | Hours not published | $0.02 / minute |
If you think someone has used your card, report it through the Nationwide app or online banking if you can, then call this number.
Telephone banking and general enquiries
Nationwide lists the same overseas number, +44 1793 65 67 89, for telephone banking and for current account enquiries. The hours differ by service, so check the table for the service you need.
| Number | Use | Hours | Cost |
|---|---|---|---|
| +44 1793 65 67 89 | Telephone banking | 24 hours, 7 days | $0.02 / minute |
| +44 1793 65 67 89 | Current account general enquiries | Monday to Saturday, 8am–8pm. Sunday, 9am–5pm. Bank holidays, 8am–8pm | $0.02 / minute |
Rates and what to expect
All the numbers in this post are UK numbers, so the 002call rate is $0.02 / min.
002call sends your call over the internet, so it skips the international call charges your carrier and hotel phone would add. There is no subscription, and you pay only for the minutes you use. If you are abroad, Wi-Fi avoids mobile data charges.
Calls from a mobile phone, a public telephone or a hotel room may attract extra charges set by your phone company or the hotel, not by Nationwide or 002call. Check your rate before you dial.
Before you call
- Have your Nationwide account details and the last digits of the card or account to hand.
- For a lost or stolen card, note the time you last had it and where you were.
- For a fraud report, have the transactions you do not recognise ready to describe.
Direct Cost Comparisons for Calling Options
Breakdown of Providers
Calls to a UK number from overseas can cost more than expected, and the charge depends on how you call.
- Carrier roaming: $0.50 - $2.00 / min, depending on the carrier, plus monthly and hidden charges.
- Hotel room phones: hotels often add their own markup to international calls.
- 002call: $0.02 / min.
Why 002call is the smart way to call
A 20-minute hold on a Nationwide line costs $0.40 at the 002call rate of $0.02 / min. Roaming and hotel phones can cost more for the same call, and their charges depend on your plan or the hotel. Use 002call to see the rate before you dial.
002call charges $0.02 per minute for each Nationwide number in this post, so the cost is clear before you connect.
Numbers and hours from Nationwide's own pages: lost, stolen or damaged cards, credit card help, reporting fraud or a scam, telephone banking and current account help, checked 12 October 2026. Second sources for the numbers are third-party guides (bayom.com, moneymind.gkinmarathi.com and gethuman.com), checked 12 October 2026. Rates from 002call's published rate table.