Calling Monzo from Overseas: Support Numbers

Calling Monzo from overseas? Monzo lists one phone number for customers abroad. Below you can see when the team is available, what the call costs from 002call, and what to check before you dial.

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Monzo's number for customers abroad

Monzo's line for callers outside the UK is +44 20 3872 0620. Monzo says this number is only for customer support queries, and its team cannot help with other questions on this line.

1. Check the hours first. Monzo says it answers non-urgent queries between 7am and 8pm, 7 days a week, by call or chat. Monzo also says its team helps with urgent queries 24/7.
2. Keep your question to customer support. Monzo's pages say the line is only for customer support queries.
3. Check the rate before you dial. 002call shows the rate for this number before you call.

Hours and call charges from abroad

Monzo's help page gives the hours for non-urgent queries as "between 7am and 8pm, 7 days a week via call or chat". It describes urgent queries as handled 24/7. Check the time in the UK before you call.

Monzo says: "We're free to call, but if you're calling from abroad, please be aware that you may be charged by your phone provider." Your phone provider sets that charge, not Monzo or 002call.

Rates and what to expect

Call +44 20 3872 0620 from your browser for a flat $0.02 per minute.

002call sends your call over the internet, so it skips the international call charges your carrier and hotel phone would add. There is no subscription, and you pay only for the minutes you use. If you are abroad, Wi-Fi avoids mobile data charges.

What to have ready

• Your Monzo account details, including the name on the account.
• A short summary of the question, so you can keep to customer support queries.
• The time in the UK, so you call within the 7am to 8pm window.

Frequently asked questions

Can I call Monzo from a mobile? You can, but your phone provider may charge you for the call. The 002call rate for this number is $0.02 / min.

Is this line open all the time? Monzo says non-urgent queries are answered from 7am to 8pm, 7 days a week. It also says its team helps with urgent queries 24/7.

Will Monzo help with any question on this line? No. Monzo says the number is only for customer support queries.

Direct Cost Comparisons for Calling Options

Breakdown of Providers

Calls to the UK from overseas can cost more than you expect.

• Carrier roaming: $0.50 - $2.00 / min, depending on the carrier, plus monthly and hidden charges.
• Hotel room phones: hotels often add their own charges on outgoing calls.
• 002call: a flat $0.02 per minute, with no hotel markup.

Why 002call is the smart way to call

Roaming and hotel phone charges are hard to predict until the bill arrives. 002call gives you one flat rate that you can see before you dial. Start from 002call to see the rate first.

Numbers and hours from Monzo's contacting support page, Monzo's help page and Monzo's FAQ, checked 12 October 2026. The number also appears on Monzo's complaints page and fraud page. Third-party listings checked 12 October 2026 on numberforliveperson.com, livepersonphone.com and monzo.pissedconsumer.com match the number. Rates from 002call's published rate table.