Calling Crédit Agricole from Overseas: Card Blocking Number

Lost or stolen your Crédit Agricole card while you are abroad? Call +33 9 69 39 92 91, the bank's card-blocking line, which is open around the clock. From 002call, the call costs $0.02 / minute.

For related services, see French Tax Office Service Numbers from Overseas and American Express International Number: Card Services from Overseas.

Block a lost, stolen or misused card

Crédit Agricole's SOS line takes reports of a lost card, a stolen card and fraudulent use, from France or abroad. The bank's own pages give the same number for each.

1. Start with the Crédit Agricole app. It can temporarily lock your card, and it lets you switch remote and contactless payments abroad on or off, so you may not need a call at all.
2. If you are abroad, make a report first. The bank asks you to file a report with the police or at your consulate, then call the line.
3. Call +33 9 69 39 92 91. The bank says the cost depends on your operator, and that the call may be recorded.
4. Ask about a virtual card. Crédit Agricole customers can receive a virtual payment card when a card is placed in opposition, and their advisor orders the replacement.

Before you travel

The bank suggests a short checklist before a trip, so a lost card is easier to deal with:

• Check the expiry date on your card and confirm that it works abroad.
• Tell your bank about the trip before you leave.
• Save +33 9 69 39 92 91 in your phone, so you are not searching for it after a loss.
• Carry some euro cash, stored apart from your card.

Rates and what to expect

Crédit Agricole's page says the call is not surcharged by the bank, and that the cost depends on your operator. Check your phone plan or hotel rate before you dial.

Call +33 9 69 39 92 91 from your browser for a flat $0.02 / min.

Direct Cost Comparisons for Calling Options

Breakdown of Providers

Calls to France from overseas can cost more than you expect, depending on how you dial:

• Carrier roaming: $0.50 - $2.00 / min, depending on the carrier, plus monthly and hidden charges.
• Hotel room phones: a hotel landline can add administrative markups on top of the standard call rate.
• 002call: $0.02 / min for French landlines, and you see the rate before you dial.

Why 002call is the smart way to call

The call goes over the internet from your browser, so it skips the international charges a carrier or hotel phone adds. You pay one flat rate with no subscription, and Wi-Fi keeps mobile data charges off the call. A 10-minute call to this line costs $0.20 at $0.02 / min. 002call shows the rate before every call.

Number and hours from Crédit Agricole's SOS numbers page, its SOS card page and its article on a blocked card abroad, checked 20 October 2026. The hours for calls from abroad come from the article, which was last updated in August 2025. Rates from 002call's published rate table.