CIBC International Number: Calling CIBC from Overseas

Lost or stolen your CIBC credit card while abroad? Report it online first, then use the international line below if you need to call. A call to Canada costs $0.02 / minute from 002call.

For related services, see Scotiabank International Number: Calling Scotiabank from Overseas and American Express International Number: Card Services from Overseas.

Lost or stolen credit card from overseas

CIBC lists one number for callers outside Canada and the US for a lost or stolen credit card.

1. Report it in online or mobile banking first. CIBC says you can report a lost or stolen credit card and request a replacement through online banking or the mobile banking app.
2. If you cannot use the app, call +1 514 861 9898. Have your card details to hand before you dial.

Before you call

• Have your CIBC card to hand, so you can check the card number and expiry date.
• If you use the app, sign in before you call so you can report the card straight away.

Mobile phones and extra charges

Calls from a mobile phone, public phone or hotel room may attract extra charges from your local provider or the hotel.

Rates and what to expect

Call the CIBC number above from your browser for a flat $0.02 / minute.

002call sends your call over the internet, so it skips the international call charges your carrier and hotel phone would add. There is no subscription, and you pay only for the minutes you use. If you are abroad, Wi-Fi avoids mobile data charges.

Direct Cost Comparisons for Calling Options

Breakdown of Providers

Calls to Canada from overseas can cost more than you expect, depending on how you dial:

• Carrier roaming: $0.50 - $2.00 / min, depending on the carrier, plus monthly and hidden charges.
• Hotel room phones: a hotel landline can add administrative markups on top of the standard call rate.
• 002call: $0.02 / min, the same flat rate for the CIBC number in this post.

Why 002call is the smart way to call

The call goes over the internet from your browser, so it skips the international charges a carrier or hotel phone adds. You pay one flat rate with no subscription, and Wi-Fi keeps mobile data charges off the call. 002call shows the rate before every call.

Number from CIBC's contact page, checked 23 October 2026. CIBC does not publish hours or call charges for this line on that page. Rates from 002call's published rate table.