Calling British Airways from Overseas: Reservation Numbers

Calling British Airways from overseas about a booking or Avios? Use the line below, and see what a call costs from 002call before you dial.

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Bookings, changes and Avios enquiries from outside the UK

British Airways lists +44 207 949 3086 for callers outside the UK. It covers Executive Club and Avios questions, new bookings, price or availability enquiries, and changes to existing bookings.

1. Check the app or online first. If you can sign in, look at your booking in the British Airways app or on the website before you call.
2. Call +44 207 949 3086. This is a London landline number.
3. Choose the menu option for your enquiry. For new bookings, price or availability enquiries, press 1 and then 2. For flight booking refund enquiries, press 1 and then 1.
4. Have your details ready. Keep your booking reference, the names on the booking and your Executive Club or Avios number to hand.

Before you call

• Your booking reference and the names of every passenger.
• Your Executive Club or Avios membership number, if you have one.
• The flight dates, route and any change you want to make, so you can state it in one go.

Rates and what to expect

The 002call rate is $0.02 / min for +44 207 949 3086.

002call sends your call over the internet, so it skips the international call charges your carrier and hotel phone would add. There is no subscription, and you pay only for the minutes you use. If you are abroad, Wi-Fi avoids mobile data charges.

Calls from mobiles, public phones and hotel rooms may attract additional charges. Those charges are set by your phone or hotel, not by British Airways or 002call.

Direct Cost Comparisons for Calling Options

Calls to the UK from overseas can cost more than expected, especially on hold.

Breakdown of Providers

• Carrier roaming: $0.50 - $2.00 / min, depending on the carrier, plus monthly and hidden charges.
• Hotel room phones: hotels often add their own markup to international calls.
• 002call: $0.02 / min.

Why 002call is the smart way to call

A 20-minute hold at the 002call rate of $0.02 / min costs $0.40. Roaming and hotel phones can cost more for the same hold, but their rates depend on your carrier and hotel, so compare them with your own bill. You can place the call from 002call in your browser.

Frequently asked questions

Can I call from a mobile? Yes. The 002call rate is $0.02 / min, and your carrier may add its own charges.

Is this the number for flight refunds? Refund enquiries are routed to this line from outside the UK. Press 1 and then 1 at the menu.

Is there a separate line for other enquiries? The line above is the one British Airways lists for callers outside the UK. For other questions, start with the British Airways app.

Number and menu options from British Airways' Executive Club contact page (britishairways.com/travel/contact-executive-club/public/en_us), read in search results and checked 12 October 2026. Also from British Airways' own post on X (checked 12 October 2026) and headforpoints.com (third party, 1 February 2026). Hours are not published. 002call's rates come from its published rate table.